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Summary of TGI Fridays Customer Service Calls

488 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
02:47 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact TGI Fridays to Ask about:

Staff:

  • “Complaint about staff and manager”
  • “Follow up about rude customer service”
  • “No service being ignored at the Rosemont restaurant”

Account:

  • “Can’t log in”
  • “To change my phone number on My Rewards Account”
  • “Merge rewards account”

Employment:

  • “W-2”
  • “W2”
  • “Looking for my w2 form”

Cards:

  • “Gift card not working”
  • “Gift card scanner not working - embarrassment”
  • “My togo food was discarded within 7 mins of me leaving”

Website/ Application:

  • “App problem”
  • “Website not working”

Refund:

  • “Refund of money”

Payments and Charges:

  • “Over payment”
  • “Change direct deposit”
  • “Overcharged”

Request for Information:

  • “I need to know how to use my points from my phone number 810)936=1721 to my account staceybennett48002@gmail.com”

Activation/ Cancellation:

  • “Deactivate”

Return/ Replace:

  • “Your change a menus are horrible”

Shipping and Delivery:

  • “Did not get correct reward points”

Other:

  • “Unsatisfied”
  • “They can’t find my points”
  • “Complained about the TGI Friday in Washington DC on 21st Street management refuse to separate checks for a large party”

About TGI Fridays

Top 5 TGI Fridays Services

Manager, Customer Care, Waiter, Rewards Program, Bartender

Top 5 TGI Fridays Products

Coupon, Gift Card, Chicken Wings, Sandwich, Chicken

Top 5 Likes about TGI Fridays

Server, Product, Price, Lunch staff service, Location

Top 5 Dislikes about TGI Fridays

Poor service, Poor management and service, Seating, Pricing of drinks and food, Website in chrome never works

Summary

TGI FRIDAYS is an international franchised network of bars and restaurants. This company is famous for providing thematic parties like First Date: Fruity Favorites Girl's Night Out: Martini Lounge and so on. TGI FRIDAYS menu contains tasty appetizers, healthy salads, soups and sides, seafood items, grill, steak, ribs, burgers, sandwiches, pasta, chicken, desserts and kids menu. Company offers gift cards in $10, $25 and $50 amounts. TGI FRIDAYS has a lot of sweepstakes and beneficial programs. Give Me More Stripes is one of them. Participants of this program get rewards for money they spend in TGI FRIDAYS restaurants. Rewards customers receive are valid during 60 days.

TGI Fridays reviews and complaints

TGI Fridays is ranked 105 out of 1296 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISAAmerican Express

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TGI Fridays Stats

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