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Summary of Tgi Fridays Customer Service Calls

380 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
02:50 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Tgi Fridays to Ask about:

Staff:

  • “Horrible Service!!!”
  • “Terrible service”
  • “Poor customer service multiple visits”

Employment:

  • “W-2”
  • “W2”
  • “Looking for my w2 form”

Website/ Application:

  • “App problem”
  • “Website not working”

Account:

  • “To change my phone number on My Rewards Account”
  • “Merge rewards account”
  • “50.00 gift that had a big fat zero balance when I tried too use it.”

Cards:

  • “Gift card not working”
  • “My togo food was discarded within 7 mins of me leaving”

Refund:

  • “Refund of money”

Payments and Charges:

  • “Overcharged”

Other:

  • “Experience”
  • “Called in once and never got a call or an email”
  • “I didn’t receive my last paychecks”

About Tgi Fridays

Top 5 Tgi Fridays Services

Manager, Customer Care, Waiter, Rewards Program, Advertisement

Top 5 Likes about Tgi Fridays

Server, Price, Lunch staff service, Hostess, Atmosphere

Top 5 Dislikes about Tgi Fridays

Poor service, Poor management and service, Seating, Pricing of drinks and food, Value

Summary

TGI FRIDAYS is an international franchised network of bars and restaurants. This company is famous for providing thematic parties like First Date: Fruity Favorites Girl's Night Out: Martini Lounge and so on. TGI FRIDAYS menu contains tasty appetizers, healthy salads, soups and sides, seafood items, grill, steak, ribs, burgers, sandwiches, pasta, chicken, desserts and kids menu. Company offers gift cards in $10, $25 and $50 amounts. TGI FRIDAYS has a lot of sweepstakes and beneficial programs. Give Me More Stripes is one of them. Participants of this program get rewards for money they spend in TGI FRIDAYS restaurants. Rewards customers receive are valid during 60 days.

Tgi Fridays reviews and complaints

Tgi Fridays is ranked 122 out of 1256 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISAAmerican Express

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Tgi Fridays Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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