TGI Fridays Phone Numbers and Emails

Toll-Free Number:

  • (800) 374-3297

Careers:

  • (972) 662-5400
  • (800) 374-3297

TGI Fridays Contact Information

TGI Fridays Website:

TGI Fridays Online Chat:

Corporate Office Address:

T.G.I. Friday's
4201 Marsh Ln
Carrollton, Texas 75007
United States
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TGI Fridays Rating Based on 396 Reviews

Rating details

2.2
more details
Customer service
Quality of Food
Cleanliness
Product or Service Quality

Rating stats

Rating trend

Summary of TGI Fridays Customer Service Calls

1.7K TOTAL
CALLS
02:40 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TGI Fridays Customer Service?

Staff Question:

  • “Poor service, missing food”
  • “Service issues”
  • “Poor service in Hackensack, NJ location”

Account Question:

  • “To get balance on my gift card”
  • “My account is not working”
  • “Unable to log in”

Product/ Service Question:

  • “Horrible food”
  • “A foreign object in my food”
  • “Poor quality and demand my money back”

Employment Question:

  • “Need my last to paystubs sent to me”
  • “W2”
  • “Pay stubs”

Cards Question:

  • “Gift cards”
  • “My credit card has been charged extra”
  • “E-gift card stolen”

Payments and Charges Question:

  • “I was charged twice on a order”
  • “Issue with direct deposit”
  • “Bogus charge”

Refund Question:

  • “Refund for online order”
  • “Refund”
  • “Refund of money”

Request for Information Question:

  • “Looking for my w2 form”
  • “Checking on a certificate I received from you”
  • “Request my 2019 and 2020 W-2”

Website/ Application Question:

Activation/ Cancellation Question:

  • “Cancel your order”
  • “Need to activate my card”
  • “To unsubscribe to the rewards program”

Shipping and Delivery Question:

  • “Didn't receive reward points”
  • “Didn't get my refund”
  • “I did not receive my birthday reward”

Return/ Replace Question:

  • “Horrible exchange on phone about complaint”
  • “Your change a menus are horrible”

Other Question:

  • “Complaint about everything”
  • “Rewards problem”
  • “Can’t access rewards”

About

TGI Fridays Terms of Service
To read more: https://www.tgifridays.com/promotions
TGI Fridays Privacy Policy
TGI Friday's Inc. and its subsidiaries and affiliates (collectively "Fridays") are committed to respecting The Client's privacy. www.tgifridays.com want to make The Client's online and mobile experiences satisfying and safe. This Privacy Policy describes how Website collect, use, disclose, store and otherwise process information through this website ("Site") and TGI Fridays's' mobile application ("mobile application" or "app") in the United States. The Company will not use or share The Client's information except as described in this Privacy Policy. The Company urge The Customer to read this Privacy Policy so that The Client understand Company's commitment to The Client of TGI Fridays and The User's privacy, and how The User of Website can participate in that commitment. By using this Site or app, or signing up for Fridays Rewards™ Loyalty Program ("Fridays Rewards"), The Client of TGI Fridays acknowledge that The Customer understand and agree to the terms of this Privacy Policy.
To read more: https://www.tgifridays.com/privacy
Top TGI Fridays Services

Customer Care, Manager, Rewards Program

Top TGI Fridays Products

Account, Steak, Burger

TGI Fridays Pros and Cons

Pros: Location, I love it go to fridays often, Good food, Decent food, Rewards program

Cons: Poor management and service, Poor service, Customer service, Staff, Service

Summary

TGI FRIDAYS is an international franchised network of bars and restaurants. This company is famous for providing thematic parties like First Date: Fruity Favorites Girl's Night Out: Martini Lounge and so on. TGI FRIDAYS menu contains tasty appetizers, healthy salads, soups and sides, seafood items, grill, steak, ribs, burgers, sandwiches, pasta, chicken, desserts and kids menu. Company offers gift cards in $10, $25 and $50 amounts. TGI FRIDAYS has a lot of sweepstakes and beneficial programs. Give Me More Stripes is one of them. Participants of this program get rewards for money they spend in TGI FRIDAYS restaurants. Rewards customers receive are valid during 60 days.

TGI Fridays reviews and complaints

TGI Fridays is ranked 181 out of 2722 in Cafes, Restaurants and Bars category

Area Served

USA, Other, Worldwide

Payment Methods

VISAAmerican ExpressMasterCard

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