Uber eats driver Rain (Lauren) delivered a totally incorrect and different order to me than i ordered and was charged for. I am deathly allergic to shellfish and this incorrect order of food had a dish with shrimps in it of some sort.
When i called the location restaurant i was greeted with a INGRATIATE and COMPLETELY UNPROFESSIONAL AND INSENSITIVE female who spoke ebonics and was patronizing. She never put the store manager on the phone and told me that the only management that was there was the kitchen manager bc the General store manager was not there.
Mind you my visa credit card was charged for a order of food from this restaurant on Atlantic Blvd out in Regency that I NEVER RECEIVED AND WAS GIVEN A ORDER WITH CAJUN SHRIMP INSTEAD AND I AM DEATHLY ALLERGIC TO ALL SHELLFISH. NICE GOING *** IDIOTS.
Product or Service Mentioned: Tgi Fridays Customer Care.
Reason of review: Order processing issue.