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Waitress went missing for 10-20 minutes at a time. I Was brought appetizers and food without utensils to eat with.

I got up to find the manager because my waitress was missing, to ask how am I suppose to eat steak without utensils he in return brought me a check for my drinks minus my food. And walked away. I should have walked out after waiting for my waitress to take my payment. But instead I went to find someone to help, my waitress walks out and ring my bill up which was $13.47.

When I got home and checked my account, she charged my card $69.85.

I contacted the corp. office to place a complaint as well as my bank.

Product or Service Mentioned: Tgi Fridays Manager.

Reason of review: Pricing issue.

Monetary Loss: $70.

I didn't like: Service, Poor management and service, Poor service.

  • tfifridays overcharge
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Anonymous
#1125335

March 10, 2016

What you reported seems standard practice (actually the wait times can an have been even longer) in Oak Park, Illinois. I even think the reasons for some of my longer waits have been because I tend to go alone - so naturally the tab tends to be much less than for a group of 2 or more people.

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