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Disappointed consumer

TGI Fridays - Disappointed consumer
TGI Fridays - Disappointed consumer
TGI Fridays - Disappointed consumer
TGI Fridays - Disappointed consumer
TGI Fridays - Disappointed consumer
TGI Fridays - Disappointed consumer
I wrote to I thought company TGIF had purchased a box of Frozen patties and one of them had something in it was disgusting as I had friends and family over for dinner. I sent pictures and I am Concerned. I still have 3 patties and the meat. Portion of what has a foreign item in it. The box and photos of created date time and distribution center. Would like a return call or email. Ellen Buttles Ejbuttles@***.com 518636****
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Featured
ID
#2623465 Review #2623465 is a subjective opinion of poster.
Location
Wilton, New York
Preferred solution
Let the company propose a solution

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New Reviewer

Nothing has been resolved. Never got an email on my issue. All I received was to give reviews on customer service but how can I give a review and nothing was resolved.

I did the rub off on my email and got $10 off my meal. I sent it to my text messaging and now I'm unable to send it back to my email to get that coupon code is it possible for me to do this?

User's recommendation: Either resolve the issue or communicate that it can't be resolved.

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ID
#3828846 Review #3828846 is a subjective opinion of poster.
Location
Lyndhurst, New Jersey
Pros
  • This was an issue having to do with the email coupon
Preferred solution
Let the company propose a solution

Corporate is very unprofessional and so are the workers.

Call corporate explained what happened and they said that they would pass it on and someone would call me that was two weeks ago. I have not heard anything from anyone at this point so the next best thing is social media. You want people to call you and tell you what is going on and I call and you do absolutely nothing. I see why this company has these type employees because corporate is horrible as well. I also have video of that whole night.
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ID
#3792912 Review #3792912 is a subjective opinion of poster.
Location
Valley Stream, New York

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New Reviewer

Someone use my debit card

TGI Fridays - Someone use my debit card
TGI Fridays - Someone use my debit card
First someone used my card and purchase food or item with my card and I have reached out nobody can tell me nothing And I havent heard anything back from you guys and I want my money back
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1 comment
#2211660

You need to contact your bank.

ID
#3726480 Review #3726480 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Loss
$105
Preferred solution
Full refund

Worst experience

To whom it may concern, I visited your stoke venue on Friday the 3rd for the bottomless brunch for a friend's birthday. Had I known it was going be a cold and slow experience I would of left. 1 platter between two people when paying £35pp with 5 mac and cheese balls...
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ID
#3644234 Review #3644234 is a subjective opinion of poster.
Location
Leek, England
New Reviewer

Gift card and service

TGI Fridays - Gift card and service
I have a gift card with no expiration date and because you change the system youre not honoring on while and then I get treated like a piece of crap in front of everybody else swear that was unacceptable I had this problem at another Fridays and they manager there was extremely awesome and helped and took care of everything with no exceptions they honor the gift card because it had no expiration date so I wanted to know why I just got denied

User's recommendation: Watch out where you talk to customers.

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ID
#3540317 Review #3540317 is a subjective opinion of poster.
Pros
  • Are everywhere
Cons
  • Im from nh
Loss
$25
Preferred solution
Like to get food

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Verified Reviewer
New Reviewer

Dinner at TGI Friday's at Concord Mills NC

Visited for the occasion of a birthday dinner for my 15-year-old niece When the food arrived there were two dishes with hair, I ordered a drink that required a shaker and when I went to pour it the drink got all over my sleeves and the table. The waitresses came, I...
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1 comment
#2175726

The TGI Fridays in my city are not family friendly. They are more of a nightclub, complete with DJ, security and bouncer and they check IDs at the door. I'm surprised they are still open as families no longer go there.

ID
#3528791 Review #3528791 is a subjective opinion of poster.
Location
Concord, North Carolina
Pros
  • Whiskey glazed chicken was good
Cons
  • Poor management and service
Loss
$240
Preferred solution
Full refund
New Reviewer

Rewards credit

April 19 2022 we ate at TGIF Mentor Oh #1546 Paid $64.48 For meal . Never received credit even thu sever said we were credited to Phone #216287****. Rewards # 028700****210193
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ID
#3524221 Review #3524221 is a subjective opinion of poster.
Location
Mentor, Ohio
Pros
  • Good food
Preferred solution
Rewards Credit to 0287000068210193 for $64.48 spent on 4/19/22

The waiter threw my five dollar tip in my face and threw my 500.00 glasses that were left on the table in the trash!

The waiter was horrible with customer service and threw my tip in my face. My 500.00 glasses were thrown in the trash.
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ID
#3514077 Review #3514077 is a subjective opinion of poster.
Location
Atlanta, Georgia

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New Reviewer

Hair in frozen box potato skins

So I was eating my potato skins and I ate into one and pulled out a short blonde curly hair mind you my hair is long and black and I have no animals this is disgusting I dont know if its from the factory or what I got it from the store Walmart out of the freezer Ill never has happened before
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ID
#3511999 Review #3511999 is a subjective opinion of poster.
Location
Brooklyn, Ohio
Loss
$15
Preferred solution
Let the company propose a solution

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New Reviewer

Rewards

I came to the TGI Friday on my recent trip to Dallas and found out that my reward account was not found and lost all my points. Call the restaurant customer service, they said they can't help me because they can't find my account.

User's recommendation: Send an email to the email in the account before closing their account.

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ID
#3475680 Review #3475680 is a subjective opinion of poster.
Location
Wichita, Kansas
Preferred solution
Needs my points and account reinstated.

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New Reviewer

To correct my points

I have a app on my phone which I usually use when I go to tgi fridays silverburn every Monday, can't get it on my phone so I tried Facebook,, but I only want the app on my phone, I have e 591 stripes on my phone and 105 stripes on Facebook ?
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ID
#3447908 Review #3447908 is a subjective opinion of poster.
Location
Paisley, Scotland
New Reviewer

Food was trouble on silver hill road

Mad they over charged me and guest mad as *** food was over cooked burned never would had let that left the kitchen can't believe this the people came after me food came first customer service was not great the manager did no better I would never go there again or recommend no one to go there the drink was not that good charge d 17 dollars for one drink

User's recommendation: Not there at Silver Hill Road.

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ID
#3442704 Review #3442704 is a subjective opinion of poster.
Location
District Heights, Maryland
Pros
  • Usually great customer service
  • Sometimes good customer sevice
Cons
  • Period
Loss
$30
Preferred solution
Let the company propose a solution
New Reviewer

Unauthorized Transaction

TGI Fridays - Unauthorized Transaction
Update by user Mar 18, 2022

WORST RESTAURANT EVER

Original review posted by user Mar 18, 2022
Worst Fridays ever Im telling yall now DO NOT GO! Very dirty and food takes mad long and also my food came out before the appetizer and we waited atleast an hr and a half for the food and after we got our food we still didnt receive our appetizers so we just canceled that but also when you leave make sure you rip receipt up or draw a line threw it because they will also give their self an unauthorized tip and as in the picture I will provide will show the previous amount and then the updated amount (the next day)

User's recommendation: Do not go to city ave location.

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ID
#3415490 Review #3415490 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Tgi Fridays Burger
Cons
  • Disrespectful
  • Waitress was not great waited too long for drinks
  • Dirty
Loss
$67
Preferred solution
Full refund
New Reviewer

W2 form

TGI Fridays - W2 form
TGI Fridays - W2 form
Couldnt reach anyone no help at alllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

User's recommendation: Go to the store.

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ID
#3373013 Review #3373013 is a subjective opinion of poster.
Location
Burlington, New Jersey

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Verified Reviewer
New Reviewer

Manager abuse

To whom this may concern: Im a current employee at a Fridays establishment in Middletown New York. Im contacting you guys today about an manager named Curtis who is using his power to cripple the workers that work for him; which is Racially motivated. Ive been called a *** and cursed at. While other black employees has been lied to and almost fired for his fairy tale stories and racial slurs.
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1 comment
#2138707

Yeah, instead of admitting that you are not doing your job well, you play the race card. Doubt this has anything to do with your race.

You probably have poor work ethics and are using your race to get sympathy. Coward.

ID
#3360758 Review #3360758 is a subjective opinion of poster.
Location
Middletown, New York

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