I am a customer who visit Fridays Resturant Canton Mi on 12/23/14. This is a Resturant that we frequent quite oftened,I normally order the jack Daniels rib dinner with mash potatos instead of French frieds due to complication with controlling my blood pressure, however the manager Rachell Rich insisted that I except the fried French frieds or pay extra money for the mash potatoes.
I do not eat French fries nor am I happy about being force to eat fried food. This lady needs to be retrained in customer service before Friday have have to pay a medical bill. Potatoes are just that fried or boiled or baked I refused to pay extra money and I will not revisit this Resturant until this matter is resolve " I am not going to pay the money for the food and risk having a stroke.
Thank you for investigating this matter. Janice Jones
Product or Service Mentioned: Tgi Fridays Manager.
Reason of review: Poor customer service.