I went to a TGIFridays for the other night and it was not a good experience. I should mention that my boyfriend is a manager at a nice, upscale, classy restaurant and has been in the service industry for 15 years.
Of course, we didn't expect that kind of service at a TGIF's but ***, we didn't expect it to be totally horrible! When we first sat down, we noticed that the silverware, table and glasses were really dirty. I don't mean a lil smudge, speck or crumb here or there (which is no biggie), I mean full on disgusting. We politely asked for either a new table or new tableware and they brought us new glasses, utensils, cleaned the table, etc.
So now we're all good...until we meet our complete *** of a waiter who totally screws up our orders and hardly even looks at us the entire time. We're thinking he's just a *** and at the LEAST he'll get a 15% tip (We ALWAYS tip at least 20%). Anyway, he's rude and totally unattentive the entire time. So we finish up and ask for our check.
He comes back and gives us the check and I ask him to please box up the rest of my food (food was actually really good). He comes back about 20 minutes later to collect our check...and he's completely empty-handed. I ask where my food is and he says, "oh, did you want that? Oops, I threw it out." What!!!???
I specifically asked for it to be boxed to go and it wasn't a *** or two...it was half a plate of a huge portion of pasta...a ton of food! Who doesn't take that home?! Anyway, I got really pissed and asked to speak to the manager. In all my years dining out, I have NEVER EVEN COMPLAINED, let alone ask to speak to a manager.
My boyfriend and I are the most easygoing, friendly, generous diners anywhere but this was just too much. Anyway, the manager was basically as rude as the waiter but did give me a new order of the pasta to take home.
On the way out, our *** waiter was trying to stare me down...I stared right back at him and gave him the finger before we left. I know, not too classy on my part but I was pissed!
Product or Service Mentioned: Tgi Fridays Waiter.